MX Dynamic Charts Forum :: MX Charts Won't Install

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Starting with 17th May 2007, Adobe Systems will stop offering support for any version of the discontinued InterAKT products. As a result, we will not answer to new support incidents starting with May 17th, 2007. Pending support incidents will still be followed in order to be closed. The product forums will remain open and be transformed in user-to-user forums. The general forums will be made read-only and not allow new posts or comments.

For more information about the affected products visit: www.interaktonline.com/Support/

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chuckomalley
02-14-2007 00:49:16 GMT +2

I installed Vista 64 (fresh install) and Installed Studio 8 with no problem.  The 8.0.1 updater worked just fine, but the 8.0.2. updater never finishes ("the updater was interrupted before it could finish.....") 

I installed Phakt, Impakt, and KTML4 with no problems, but MX Charts and the MX Kollection Help fail with the attached error.  At no time was Dreamweaver even open.  I even cold booted and tried to install having never opened Dreamweaver.

Currently the only things installed on this new Vista 64 install are Office 2007, Studio 8, and WAMP5 1.6.6.

Cheers

Chuck
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Razvan Racasanu[InterAKT]Adobe Systems Romania staff
02-14-2007 10:12:13 GMT +2

Hello,

The MX Charts package contains the help file which must be installed in C:\Program Files (x86)\  which Vista might prevent. Also, please note that MX Kollection will not work properly if the 8.0.2 patch is not applied.

I'm afraid that we cannot help you with this, as we do not currently support Vista.

Regards,
Razvan RACASANU
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dval
02-28-2007 18:36:22 GMT +2

Look at these Adobe technotes : http://www.dmxzone.com/showDetail.asp?TypeId=1&NewsId=13033

Dreamweaver 8 issues on Windows Vista
Last updated: 2007-2-27

Dreamweaver 8 runs fine for the majority of users running Windows Vista.
The next version of Dreamweaver, expected to be released in Spring 2007, will be certified to run on Vista.

General information can be found at http://www.adobe.com/go/kb400787

User that experience Dreamweaver 8 crashes on some Vista systems while browsing for files can look at http://www.adobe.com/go/kb400788

When your Vista help system stops working when Dreamweaver is the default XML editor, please visit http://www.adobe.com/go/kb400789

If you want to find out more about the Control-Alt-Tab keyboard shortcut change in Windows Vista, plz visit http://www.adobe.com/go/8718ad77

and for Wamp, the new version 1.7.0 is Vista compatible. (www.wampserver.com)

 
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chuckomalley
03-02-2007 06:57:00 GMT +2

I was able to fix it.

I had to enable the built in admin account in Vista and then login as the built in administrator.  Once I did that, MX Charts and MX Kollection Help loaded right up.

Cheers,

Chuck
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